They must quickly and accurately obtain all the required information so an appropriate level of response can be provided as effectively as possible.Ī Call Taker is responsible for obtaining all relevant information as soon as possible from the caller,ĭispatchers function like an orchestra conductor responding to calls, coordinating police officers, and finding help when and where it is needed. They are trained to accurately instruct the caller as to what they should do in any given situation. Dispatching: Directing police officers to respond to a specific location or event.Ĭall Takers receive and process all emergency and non-emergency calls for police services from the public.Call Taking: Answering the calls from public.Their role is to quickly prioritize, and accurately process calls to ensure police and public safety, resulting in safer communities.Ī 9-1-1 Police Dispatcher has two primary roles:
If you are passionate about serving your community and playing a unique and vital role in ensuring safe communities, this just may be the job for you! What we doĩ-1-1 Police Dispatchers receive and process emergency and non-emergency calls from the public, Fire Departments, BC Ambulance Service and other first responder agencies, such as Search and Rescue. Imagine a job where your efforts make a difference every day, where you help people and help save lives.
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